Add MailChannels to Your SPF TXT Record

Last Updated August 22, 2023

For background info on what SPF records are and why you might use them, we recommend What is a DNS SPF record?

When do you use this

At GlobalTill, we utilize MailChannels for transactional email delivery for Managed WooCommerce. This means outgoing emails from your WordPress site are sent through MailChannels’ service.

If you’re currently using an SPF TXT record to authorize hostnames for email service on your domain, you will need to add MailChannels to ensure email deliverability. In this article, we’ll show you how to update your SPF TXT record.

  Important

If you already have a DKIM record with a DMARC policy set to p=reject, you will need to change the DMARC policy to p=none or remove the DKIM record in order to use GlobalTill's MailChannels integration for transactional email.

Instructions

How to Check if You Are Using an SPF TXT Record

You can use a service like dnschecker.org to check if your domain has SPF TXT records. To do this, input your domain name, select the TXT option, and click Search to get a list of TXT records for your domain.

How to Add an SPF Record for MailChannels

To configure an SPF record for MailChannels, add the TXT record below at your DNS provider:

v=spf1 a mx include:relay.mailchannels.net ~all

If there is already an SPF TXT record that includes another domain, that’s okay as well. Just be sure to add "include:relay.mailchannels.net" before "~all".