How to delete a customer profile

How To

How do I delete a customer profile?

Follow these steps

In order to preserve sales history, a customer profile cannot be fully deleted from your database. However, you can deactivate a customer, which will remove them from your customer list and all relevant reporting.

To deactivate a customer profile, follow these steps.

  1. Select Customer > List.
  2. Select View Customer.
    view.png
  3. Select Actions > Edit Customer.
    edit.png
  4. From the Basic Information tab, uncheck Active and select Submit.
    active.png
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