Question
Are shipping charges or delivery fees on orders imported from WooCommerce?
Answer
Yes. If you create a shipping SKU in GlobalTill, and assign the SKU as your store's default shipping charge, shipping charges will be imported from WooCommerce.
To ensure your shipping charge is set up correctly:
- Ensure your GlobalTill store has a shipping SKU setup so WooCommerce has a place to send the shipping charges.
- Ensure the shipping SKU is assigned to be the Default shipping charge under Settings > Store Settings > Edit Store > Advanced Tab > Default shipping charge.
That's it! Now when the order is imported, shipping and handling fees will populate in a field on the customer order called order charge. When the order is converted to an invoice, GlobalTill will auto add the shipping SKU at the correct dollar value.
More Information
For more information, see the articles How to create a shipping charge and How to assign a default shipping charge.
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