Before you start
Not all payment processors support batch closing via semi-integration. Contact your payment provider to verify POS initiated batch settlements are supported before enabling this setting.
What is…
What is auto close batch?
Transactions processed on your terminal are stored in a batch. In order for your payment provider to transfer the funds from daily transactions into your business account, the batch must be closed.
Auto Close Batch is a POS setting used to automatically close the terminal batch after ending a shift. When enabled, when End Shift is selected the GT POS sends a signal to the payment terminal to initiate the terminal batch close. When Auto Close Batch is disabled, a manual batch close must be performed on your payment terminal in order for the funds to be deposited into your bank account. Alternately, some payment processors offer automatic batch closing, sometimes referred to as System close, contact your payment processor for more information.
Understanding GlobalTill transaction dates versus settlement dates
If your store operates past 11 PM, the transaction date in GlobalTill might not always match the settlement date from your payment processor as the transactions may be split between batches.
For example, a cashier cashes in at 5 PM on March 21st and cashes out at 1 AM on March 22nd. GlobalTill records the transactions as the actual transaction date and time of the purchases, however debit and credit purchases processed through your terminal may not settle with the payment processor until March 22nd. This can result in discrepancies between sales reports and bank statements for bookkeeping purposes.
More Information
For more information about batches, see the articles:
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