Why doesn't my recent download of GT Mobile open on my Android device?



I downloaded a new version of GT Mobile from the Google Play Store, but I'm unable to open it on my Android device. When I try to open GT Mobile, it crashes. How do I fix this?


This can happen if you initially installed GT Mobile from an Android Application Package (APK), and then installed a later version from the Google Play Store.

To resume functionality, follow these steps on your Android device.

  1. Go to Settings > Apps.
  2. Find GT Mobile and click on it.
  3. Select Storage.
  4. Select Clear data, and go back.
  5. Select Uninstall at the bottom.
  6. Reboot your Android device and re-install GT Mobile from the Google Play Store.

      Heads up

    You must reboot your Android device for the changes to be effective.

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