Why doesn't my price book price on the POS match what's in the GT Backend?

Question

Why doesn't my price book price on the POS match what's in the GT Backend?

Answer

If the cost or retail price of a product was recently modified, the price book prices may need to be updated and re-synced with your POS.

Try updating your price book prices and reloading the product data on the POS.

More Information

For detailed instructions, see the following articles:

• How to update all price book prices at once
• How to reload product data at the POS