Starting and Ending the Day
- How to login and out of the POS
- How to start a shift
- How to end a shift
- How to join or leave a shift
- How to enable auto-print shift summary at the POS
- How to enable simplified start and end shift
Completing Transactions
- How to search for a product at the POS
- How to process a parked order at the POS when scan out invoice is enabled
- How to search for a customer at the POS
- How to perform a manager override
- How to edit product quantity in a transaction at the POS
- How to delete a product from a transaction at the POS
Discounting at POS
- How to apply a coupon to a transaction at the POS
- How to apply a discount to a line item at the POS
- How to apply a discount to all products in a transaction at the POS
- How to apply a price match discount at the POS
- How to apply a manufacturer coupon at the POS
- How to use price books to offer a generic discount at the POS
Void, Returns, Exchanges
Gift Cards
Loyalty Points
Printing and Receipts
- How to adjust logo size on receipts
- How to reprint a receipt from the invoice list at the POS
- How to reprint receipt from the last transaction at the POS
- How to print customer name on POS receipts
- How to skip cash receipts at the POS
- How to enable silent printing at the POS
Pay Outs and Safe Drop
Syncing Store and Product Data
Speciality Functionality
Customize Through POS Settings
- Getting Started with POS Settings
- How to lock POS settings
- How to access the customer order list
- What is the health check indicator
- How to clear parked transactions nightly
- How to enable tax modification at the POS
Front End Set Up and Troubleshooting
- How to retrieve POS logs
- How to reset POS on Mac
- How to reset POS on Windows
- How to resolve the POS error message "It looks like your system isn't set up yet.."
- How to resolve the POS error message "You have unsaved invoices.."
- Why doesn't my price book price on the POS match what's in the GT Backend?