How to add or remove loyalty points in the GT Backend

How To

How do I make adjustments to loyalty points on customer profiles in the GT Backend?

Follow these steps

To manually adjust loyalty points, follow these steps.

1. Select Customers > List.
2. Select View Customer.
   
3. From the Points tab, select Manually Add/Remove Points.
   
   

     Heads up

   The points tab is only visible if the customer has the Accrues Points box checked on the basic information tab of their customer profile.

4. Enter the Points to add or Points to remove. Select Submit.